Tbh, I'm really pissed with this company, First I had wrong instructions in my product, which bent my CPU block, no apology from them: https://forum.alphacool.com/threads/eisbaer-aurora-lt360-cpu-aio-design-fault.4619/#post-26804
Then I returned from my order 360mm Radiator + Some screws + TPV Extension tubes, as I found out I cannot install them. Worth about 90€, it cost me 20€ + package to ship it to Germany from Finland, my package just got returned they sayd Alphacool did not accept it.
I used this here for guidance: https://www.alphacool.com/en/return-service
I did fill RMA form and included it in package.
Order was sent to 'Alphacool International GmbH Marienberger Str. 1 38122 Braunschweig Germany'
But looks like it was directed to nearest pick up point called 'Selam Market', which is in 38122, 2.7km from AlphaCools office.
Really Disappointing again, did pay for nothing 20-25€, in hope to get returned about 90€, should had just throwed this stuff to trash.
Then I returned from my order 360mm Radiator + Some screws + TPV Extension tubes, as I found out I cannot install them. Worth about 90€, it cost me 20€ + package to ship it to Germany from Finland, my package just got returned they sayd Alphacool did not accept it.
I used this here for guidance: https://www.alphacool.com/en/return-service
I did fill RMA form and included it in package.
Order was sent to 'Alphacool International GmbH Marienberger Str. 1 38122 Braunschweig Germany'
But looks like it was directed to nearest pick up point called 'Selam Market', which is in 38122, 2.7km from AlphaCools office.
Really Disappointing again, did pay for nothing 20-25€, in hope to get returned about 90€, should had just throwed this stuff to trash.