Turning to Alphacool for support.
I redirected most of the air toward the pump, the line shows there is a lot of air in it. I just realized there is no mention of it supporting socket AM4, I have a Ryzen 3700X.
This must be an old unit… I tested it and indeed it’s quite noisy. I think some liquid may have evaporated over time, I can even see debris in the water. Even if it never was used, I received and opened it today, it did look new.
If this is an older version, I was not aware of this and TitanRIG never reply. After placing the purchase, I told them to hold shipment, I wanted to ask relevant question. Regarding version, noise, coolant and if it was the right unit for my Ryzen CPU. I also let the know that if it did not meet my requirement, I would cancel the order. They shipped it without replying to my inquiry, concern and questions.
I contacted the several time after it got ship, they never replied... no communication it a dead end.
Can I get warranty support, replacement for a newer version?
I redirected most of the air toward the pump, the line shows there is a lot of air in it. I just realized there is no mention of it supporting socket AM4, I have a Ryzen 3700X.
This must be an old unit… I tested it and indeed it’s quite noisy. I think some liquid may have evaporated over time, I can even see debris in the water. Even if it never was used, I received and opened it today, it did look new.
If this is an older version, I was not aware of this and TitanRIG never reply. After placing the purchase, I told them to hold shipment, I wanted to ask relevant question. Regarding version, noise, coolant and if it was the right unit for my Ryzen CPU. I also let the know that if it did not meet my requirement, I would cancel the order. They shipped it without replying to my inquiry, concern and questions.
I contacted the several time after it got ship, they never replied... no communication it a dead end.
Can I get warranty support, replacement for a newer version?
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