Unable to make purchase

shadow1988

New member
Hi, i added some items into cart but the checkout button is greyed. Error message at the top says "No shipping type". I am from Singapore. I have already updated my billing and shipping address.
 

Vanzin

Support
Staff member
HI,

what products did u enter. If you have entered a Chiller, you have to contact us manually to receive a offer from us, since the shipping costs are not fixed and will change from day to day. You can contact us via mail info@alphacool.com.
 

shadow1988

New member
UT60 rad, XT45 rad and Eisblock XPX aurora CPU block for AMD. Adding all or either have the same result for the shipping to Singapore.
 

Vanzin

Support
Staff member
HI,

I have tested it but I don´t have any problems and can chose a shipping provider. CAn you maybe post a photo where we can check it?
1715001313940.png
 

Vanzin

Support
Staff member
HI,

I am sorry but I don´t see any prducts, which are restricted for your country singapore. Please write a mail to info@alphacool.com with your address and the wished products. Then we can enter your order manually into our managment system. Please attach the mail also a screenshot from your online account, so that the It department can check, what the problem is.
 
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