MSI 4090 Suprim X waterblock vrm cooling

[Padge]

Thank you Alphacool for refunding the waterblock as agreed. I hope you come up with a suitable solution soon!

 

[Lefab]

Hi everyone, I am a bit confused.
Attached is the picture of my gaming X trio.
Will I get the issue described by padge if I buy this water block ?

 

[Padge]

No you will be fine, because the trio has less VRM's, so the ones present will all be in perfect contact with the block.

 

[Lefab]

Ok, thanks for your answer. Just ordered it.

 

[Amnizu]

Any update on timeline for a corrected Suprim model?

 

[Thomas_S]

I assume that the solution for this will be presented soon.

 

[mouacyk]

Any plans to update the compatibility list on the website? Was almost going to purchase the block for a Liquid X.

Compatibility:
- MSI GeForce RTX 4090 Suprim X 24G, 24GB GDDR6X, HDMI, 3x DP
- MSI GeForce RTX 4090 Suprim Liquid X 24G, 24GB GDDR6X, HDMI, 3x DP
- MSI GeForce RTX 4090 Gaming Trio 24G, 24GB GDDR6X, HDMI, 3x DP

 

[Thomas_S]

Any plans to update the compatibility list on the website? Was almost going to purchase the block for a Liquid X.

Compatibility:
- MSI GeForce RTX 4090 Suprim X 24G, 24GB GDDR6X, HDMI, 3x DP
- MSI GeForce RTX 4090 Suprim Liquid X 24G, 24GB GDDR6X, HDMI, 3x DP
- MSI GeForce RTX 4090 Gaming Trio 24G, 24GB GDDR6X, HDMI, 3x DP

What makes you think that? The compatibility is still given.

 

[Thomas_S]

Any update on timeline for a corrected Suprim model?

Any update on timeline for a corrected Suprim model?

We have a solution. If you are interested or need further information, please contact our support team (info@alphacool.com).

 

[Amnizu]

We have a solution. If you are interested or need further information, please contact our support team (info@alphacool.com).

Thanks, I have contacted support.

 

[Padge]

Seems as sensible solution, small copper cube to attach to the block prior to installation. Then no more bare VRM...

 

[Thomas_S]

Seems as sensible solution, small copper cube to attach to the block prior to installation. Then no more bare VRM...

I think so too! Easy to realise!

 

[Padge]

I think so too! Easy to realise!

Please upload a pic of the cube? Will there be a new block soon for MSI cards?

 

[Marc-eting]

@Padge
Sorry, I had misunderstood you.
If new coolers are made for the card, the error will be corrected.
However, I can't tell you if and when that will happen.

 

[Amnizu]

Is there a way to ensure that the block is included on new orders of the existing stock? Would seem silly to order, wait for delivery, see it's not there, file a support case, wait for delivery then install.

 

[Christopher.W]

Is there a way to ensure that the block is included on new orders of the existing stock? Would seem silly to order, wait for delivery, see it's not there, file a support case, wait for delivery then install.

The best option we can think of would be, if you have bought the product, to write directly with the order number to the support at -> info@alphacool.com or a pm to us here in the forum. Then the missing part will be delivered directly to you before the cooler has arrived and pictures have to be taken for a reshipment, as it usually is in support cases.

 

[Desuwa]

I have the same issue, but I have two regular MSI Gaming Trio cards. Not even the X model, though my PCB does seem to have the same layout. The cards do have fewer VRMs than the higher end models but one of them is still in the uncovered bottom slot closest to the PCI connector. It doesn't seem like this water block is actually compatible with any cards at all. I've sent in a support email but I'm not at all happy to find this out just today.

My card has the same layout as https://www.techpowerup.com/review/msi-geforce-rtx-4090-gaming-x-trio/3.html and the bottom-leftmost VRM is uncovered.

Edit: Attached my own photo and the PCB layout from techpowerup with the uncovered VRM circled.

 

[Padge]

Wow, I wonder if they fixed this with the new core model?

 

[revolutionz13]

I received one of the new production runs, they did indeed fix this issue. They don't include thermal pads for the actual VRMs, just the mosfets, so I ordered some 1.5mm pads to put on the VRMs. I think 1.5mm is the needed size. Otherwise the new block is solid.

 

[Vanzin]

@revolutionz13

our water block is covering all components which will actually need cooling. We don´t recommend to place thermal pads on other components like the coils, because this can cause that the water block doesn´t have enough pressure and contact with PCB.