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Hey, the block is EOL and we do not produce any of them at the moment. Sorry for not been able to help.

Thank you for the response. I need you to be patience as the company is shot down due the hard lock down and the snow storm. Strange times we are going trough :rolleyes:

I thank you for your patience.

Yes you can do that. You can use every part for your future loop.I would not recommend to go with the smal pump for such a loop. I would personally use a D5 for the system.

I can forward your idea to our devolopment. Lets see what they think about.

You need to contact your reseller regarding the RMA. We are not the maufacturer of this pump.

Good news are always welcome nowadays ...

Usually this isn't the case, however on very rare occasions, it can happen. Just write an email to info@ and lets see what we can do for you.

Uhmmm, in this case i would definietly recommend to use at least a 420 mm radiator and go for customloop. This is my personal opinion really.

Okay, just one last question have you purchased the product directly from us? Can you forward an email to info@alphacool.com and include the video on it please? Thank you.

I have never seen something like this before :oops::oops::oops:. This is really strange. I need you to write an email to info@alphacoool.com (dont forget to include the photo please) to replace the indicator asap.I cant tell you what the problem is. Probably a chemical reaction really. Thank you.

Hi there, the proces has been slowed down since the new lock down. I hope to give you more information within this week. We have only an emergency reponse team at the company. Most of us are at home and we have even difficultys to answer the support emails. We apply for your understanding. Thank...

Hi, please provide us your name and address to create you an offer with the needed parts to info@alphacool.com Thank you.

I dont understand really what noise do you mean? I dont hear anything except the normal operating sound :unsure: .Are you sure with the pump? Maybe the noise comes from the fans?

Okay good to hear, please do observe the system and contact us in any case of a problem or issue. Thank you.

Hi there, what is the CPU that you are using in your PC?

Hi there, i am sorry to hear that you are having problems. Have you had a chance to shoot a short video of that noise? If yes can you upload it please? Thank you.

Hey guys, Eddy is not in the office and most of us are at home becuase of the virus issue and lock down. We need a litte more patience. Thank you for your understanding.

Hi, i cant hear anything serius out but i would advise you to write an email to info@alphacool.com and see what they think about this issue. Thank you.

We are not the manufacturer of this pump we are only distributing it here in Europe. The manufacturer is Xylem/Laing (just for your unformation).