Hmm we have a block but it is not for the reference FE. Is it possible to shoot a photo of the bare PCB-layout (without the original cooling on it) and post it here?
Hi there, best thing would be if you write an email to info@alphacool.com and forward your address and personal data. After that we c an create an offer and let you know with the needed parts? What are the PCB number of the graphics cards?
Thank you for the photos and videos. Have you bought the products directly from us? If yes i need you to write an email to info@alphacool.com . Please do not forget to include the photos and videos to your email. We will replace the products asap. Thank you.
Yes you can connect the block with those extension sets but the pump will be not enough to run the system alone. If you forward us an email with your address to info@alphacool.com we can create an offer and let you know with the needed parts.
Thank you.
Hi, you are position 43 on the queue. I assume we can ship your order witth the second or third batch. The first delivery will arrive on the 17th and we have two more coming on the 18th and the 19th. The production works 24/7 now until we have normalized the situation.
We do have the pads as spare parts on the links below:
https://www.alphacool.com/shop/waermeleitmittel/25888/alphacool-eisschicht-ultra-soft-waermeleitpad-3w/mk-100x100x0-5mm
https://www.alphacool.com/shop/waermeleitmittel/25889/alphacool-eisschicht-ultra-soft-waermeleitpad-3w/mk-100x100x1mm...
The blocks are on the way to us well lets say the first batch (ETA 17th of October). But i also have to admit that there is a couple hundrets of pre-orders. If you let me know with your order number i can tell you which position you have on the queue.
Hi there, sorry to hear that you are having problems with the AIO. I need you to shoot a short video or sound data and send it to info@alphacool.com or upload it here as you wish?
Thank you.
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