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Well dont forget the situation with the virus issue. To be honest all the provider have still problems. But yes lets hope it will not effect the delivery.

I am able to track and this is strange. Comment from DHL; Die Sendung wurde elektronisch angekündigt. Do, 20.08.2020, 17:37 Uhr It means: The broadcast was announced electronically Thursday If you will be not able to track it tomorrow we need to ask DHL by Monday and see what is going on.

Sure no problems at all. Can you please write an email to info@alphacool.com ? Do not forget to forward your address. We will send a new bottle asap.

Additinal anti corrosin can help that is why i wrote this. You can send it back to amazon for a refund or we can send you some new fluid as i wrote above it is up to you.

Hi there, i am sorry to read that. It can have many reasons like low PH level or a chemical reaction on production residues it is hard to say. Have you bought the product directly from us? If yes please write an email to info@alphacool.com so we can send you some new fluid asap. I also would...

I think it should work. 5/16 is 7,93 mm and 7/16 11,11 mm. The dimensions are identical to me.

Hi Vitolo, As far we know this pump is not compatible with Monsoon and Primochill reservoirs. The pump has got the same dimensions like the 655 the only difference is that the corpus of the 755 is bit smaller and the bearing is different. I think it would fit but please contact Koolance and ask...

If you want to purchase only the tubing and use the old connections you need 11/8 mm tubes. You can cut them and replace with the old ones and re-fill the system.

Thank you very much for the info.

That would be great if you can update us with the results. Thank you.

You can use the TPV tubing only with its own connections as they have not the usual size of the normal tubes.

I did understood the inquiry :) and waiting for his answer too ^^

The foil is already via mail on the way to you. Please do not forget the virus issue. It can possibly take bit longer than usual until you receive it.

Or another alternative is you shoot a photo of the bare PCB/Layout and upload it here. Maybe this way we can find out if the back plates fits or not.

Yes i saw that too and that is why i asked kaska-pt the question about the installation. I would wait for his statement because we do not recommend to install the original back plate. As i mentioned above the block fits several graphics card and they have all different back plates. So lets wait...

I dont see anything wrong. I would love to show this pictures to my colleaugue who has done the technical draws for this block but he is on vacation. He will be back by Monday. Is it okay for you to wait until Monday? If yes please PM me by Monday and i will let you know with the result.

Just be carefull please. I am worried that the card can be damaged you know.

Thank you my colleague will go trough the inquiry asap.

Thank you very much for this we do appreciate it :) Yes please upload some more photos maybe we can see something which is not correct.

Hi, we have this issue a lot. It is not the block it is the GPU which sits deeper than it should. The print of the thermal paste is the typical evidence for it. We might have a solution for this before you RMA the product. Please write an email to info@alphacool.com . We will send you some...