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Let,s put it that way it wouldn't hurt the cooling performance (on the contary it would be even better) :)

Well delivery comes to us first. After that we will deliver our resellers. I do not think there would be much difference as the Netherlands is really fast to ship. It is up to you really :)

For the first time bending hard tubes ^^ not bad dude :)

Do you have some photos for us regarding this issue?

Thank you for sharing this idea with us :)

You are very welcome :)

Well we dont have a problem with replacing the product and sorry to hear that the system stoped working during the lock down :( I would be dissapointed also dude. But this is the situatuon at the moment really. There is not much we can do.

I have moved your post to this thread ^^ You can find the answers regarding your question here.

New information regarding the block. The train (which is left as last option for us to get the products to Europe) is on its way to us. Estimated arrival day is the 18.05.2020 :) @vinnybear if you want you can preorder the block ^^

I dont understand why it should be a bad ideea to mount the radiator at the bottom of the case? This is normally very common dude ^^

Hey, sure you can do that :) We have our extension sets for that purpose please check the link below: https://www.alphacool.com/search?sSearch=extension

Hey, sorry to hear that dude :( Is the pump not working at all? How is the flow rate? Can you shoot a couple of photos and upload them here please? Thank you.

Dude we are having internet problems since last wednesday please wait with such judgments and we do not work on the weekends so :) I need you to write an email to info@alphacool.com so we can send you some screws for free. Thank you.

Hey, the block is EOL and we do not produce it anymore. Can you please shoot a photo of the back side from the block? I need to see how the cold plate is placed to give you an answer.

Hey John, at the moment everything works very slow due this stupid virus thing. It is for us even not possible to get the products we need via airfreight. The only transportation we can use from China to Europe is train. We got informed that a container is on the way and it will arrive here on...

Hey we have already cancelled your order and refund the ammount back dude :) And yes comunication since last wednesday is very slow due the internet problems we have :(

Hey :) do you have a picture how the system is build up for us please?

Well we have a new estimated delivery date. It is the 18.05.2020. I am really sorry for all this delays but it is not on our hands. Do you want to wait or shal we cancel the order and refund the ammount back to you?

You can send the block back no probs we will refund the ammount back to you.

I do apologize for the mistake that my colleague has done. I also understand your point. We will of course replace/refund all the damaged products. I will PN you my direct email address so we can proceed this issue asap.