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HI, we are nickel-plating our copper plates, since a few years already. If you have a copper plate, the eisbaer is really old xD THe DC-LT pump in the Eisbaer should always run with 12V to secure enough water flow and cooling capacity. You can use the fill port as IN instead of the regular IN...

Moinsen, bitte wende dich an die info@alphacool.com bzgl. einer Info zu deiner Rücksendung.

Hi, you can simply use a open-end wrench, or a pipe wrench. I have marked in your photo the area for these wrenches.

Hi, sure, you can replace the fittings. Our radiators are using a normal standard G1/4" thread. You can simply unscrew the fittings and replace them.

Hi, Thanks for the ohoto. You shouldn´t reuse any parts of the original cooler. As I can also see in the photo you have placed at least 2 pads in the wrong place. I have marked them and put an arrow where they should be placed.

Moinsen, für deine Grafikkarte bieten wir nur folgenden Kühler an, wie auch im Konfigurator gezeigt. https://www.alphacool.com/en/gpu-config https://shop.alphacool.com/shop/gpu-wasserkuehlung/nvidia/11964-alphacool-eisblock-aurora-acryl-gpx-n-rtx-3080/3090-gamerock-mit-backplate

@codacom Wie paar Post weiter oben geschrieben ist uns das Problem bekannt, dass diverse Custom Hersteller sich nicht an die Toleranzen von Nvidia halten. Bitte schreib eine Mail an die info@alphacool.com um die speziellen Wärmeleitpads zu erhalten, welche das Problem beheben.

As linked above, following water block should be compatible. https://shop.alphacool.com/shop/gpu-wasserkuehlung/amd/18660-alphacool-eisblock-aurora-acryl-gpx-a-radeon-rx-6700xt-merc-319-mit-backplate

HI, could you please send us some photos so that we can check it? Can you also send us photos, where we can check the placement of the thermal pads for the Backplate, too.

HI, I am sorry but we don´t offer any fans with GEN 2 aRGB LED´s.

Moinsen schreibe dafür bitte eine Mail an die info@alphacool.com um eine entsprechende RMA einleiten zu können.

Moinsen, Luft zwischen den zu kühlenden Komponenten und dem Kühler sollte nicht vorhanden sein. Haben Sie geprüft, welche GPU Sie haben (RTX3080 oder RTX3090 Serie) und die entsprechenden 2mm oder 3mm Pads verwendet? Spulenfieben ist leider ein normales elektomechanisches Vorkommen. Man kann es...

Hi, Since you have O-Rings on the terminal something like this won´t work. THe only solutions you have, is to hope that you get a GPU from a different batch, where Inno3D didn´t use the longer PCB or use a different water block from us. Only the ES Version is not compatible with this PCB. THese...

HI, following water block was compatible with your GPU but it is EOL and we don´t produce it anymore. Alphacool Eisblock GPX-N Acryl Light Nvidia Geforce RTX 2080 M08 Artikelnummer: 11698

HI, the problem that the GPU is not compatible is that the PCB is slightly longer and is interfering with the terminal. This is causing that the PCB will bend and can be damaged.

HI, 1. did you check if you have removed the protection foil. 2. DId you make sure, that the pump is always running with 12V or 100% PWM. 3. Did you check the pressure and the imprint on your CPU. Temperatures under full load of over 90°C are normal for this CPU. Even when gaming the CPU can...

Hi, I would recommend the long temperature sensor, since the short one will be to short and won´t reach the liquid correctly. https://shop.alphacool.com/shop/controller-und-sensoren/temperatursensor/17365-alphacool-eiszapfen-temperatursensor-plug-g1/4-deep-black

Hi, as we write, are they only for industrial use, and such customers have their own coolers or machines with integrated coolers and they only need radiators.

Moinsen, die Muttern kannst du einfach weglassen.

Moinsen, wie ich sehe haben deine Anschlüsse eine Gewindelänge von 7mm. Dies kann zu Undichtigkeiten führen, da unsere Produkte für eine maximale Gewindelänge von 5mm ausgelegt sind. Hier würde ich davon ausgehen, dass die O-Ringe der Anschlüsse nicht richtig aufsitzen und Anpressdruck haben...