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  1. astaaa

    missing washer

    Hi @gupsterg, please write me an private message with your email so I can check your support request.
  2. astaaa

    AIO GPU Rtx3090 Zotac Trinity OC Edition

    Hi, die Kühler für die 30er Serien von Nvidia gehen EOL. Die Restbestände welche noch über sind, verkaufen wir noch. Wenn du im Shop dennoch nichts finden kannst, ist der Kühler bereits EOL.
  3. astaaa

    alphacool-core-geforce-rtx-4090-gamerock-phantom-with-backplate - need replacement thermal pads

    Hi, therefore please write an email to info@alphacool.com
  4. astaaa

    Eisbear 360 undicht

    Klar, dann musst du uns die Informationen nicht doppelt und dreifach nennen. ;)
  5. astaaa

    Parts for an RTX 3090 GPU

    With the connectors, you cannot use the hose mentioned above, as you have hardtube connectors on your GPU. You would then have to get hose connections in size 13/10.
  6. astaaa

    Frage zu diesem Kühler Alphacool Eisblock Aurora Acryl GPX-N RTX 2080/2080TI FE

    Hi, ja. Das Tec Protect 2 enthält Korrisionsschutz und paar andere Zusätze. Du kannst es mit einer weichen Zahnbürste und destilliertem Wasser probieren den Grünspan zu entfernen.
  7. astaaa

    Maintenance Recommendation

    Hi, you can drain the water out of the system, rinse it thoroughly 2-3 times with distilled water and then refill it. If something has settled and cannot be rinsed out, you can also use our Core Loop Cleaning. It is best to flush your entire system to make sure that there are no deposits or...
  8. astaaa

    Asus Proart 4080 super

    Hi, unfortunately we do not offer a cooler for this GPU.
  9. astaaa

    Eisbaer IN/OUT

    Hallo, schau mal hier ;)
  10. astaaa

    Frage zu diesem Kühler Alphacool Eisblock Aurora Acryl GPX-N RTX 2080/2080TI FE

    Hallo, mit der Zeit kann es sein das sich die Weichmacher aus den PVC Schläuchen lösen und diese sich absetzen und dann wie Ablagerungen aussehen. Dies kannst du problemlos aus den Schläuchen rausholen in dem du diese ordentlich durchspülst. Nutze hierfür destilliertes Wasser oder wenn es schon...
  11. astaaa

    Gigabyte 3080 aorus Xtreme +I7 9700K Cooling

    hi there, for optimum cooling you need 2x ST30 360mm radiators. However, as the Eiswolf pump is too weak for this, you will need a more powerful pump. To expand your system, you can use the following quick-release hoses...
  12. astaaa

    Nickel plate peeling on 3080 WB?

    Yes, the nickel plating is coming off. Please send us an e-mail to info@alphacool.com with your order number or an invoice from the purchase of the product to start an RMA.
  13. astaaa

    Order Tracking, Package is stuck not moving out of Germany?

    Your order has arrived in the US on 18.10.2024. Please note that shipping to the USA can take some time, and you have also selected the slower shipping option, which means that transportation will take even longer. Your parcel should be handed over to customs and processed soon. We will close...
  14. astaaa

    First Custom Loop Build

    Nice build, I like it! Have fun with it :cool:
  15. astaaa

    Ticket ignored

    Your current ticket will be taken care of as soon as possible.
  16. astaaa

    Assembling Reservoir + Pump combo without LEDs

    Hi, We are sorry about the first article with the error in the product title, it is not supposed to be like that. I have forwarded it to the relevant department. Unfortunately, we do not offer an expansion tank with pump without RGB. You would have to buy and assemble the reservoir and pump...
  17. astaaa

    Newbie Eisbär Extreme + RX 7900 XTX Red Devil

    Du benötigst als Anschluss die Schnellverschlusskupplungen, einen Schlauchanschluss, Schlauch und Flüssigkeit. Achte dabei drauf das der Schlauch sowie der Anschluss bspw. 13/10 sind.
  18. astaaa

    Alphacool Eiswolf 2 pump died

    We do not offer the Eiswolf 2 terminal in this form. What I can offer you is to buy a terminal from the normal ice block and mount it on it: https://shop.alphacool.com/search?sSearch=terminal%2Beisblock&p=1 However, you will need an external pump for this as this terminal does not have a pump unit.
  19. astaaa

    Advice for basic GPU setup + maybe CPU

    Hi, if you want a watercooling loop for gpu + cpu you will need to get the following parts: CPU cooler, GPU cooler, 2x 360mm Radiators, Hoses (3 meters is best), fans, reservoir with pump, Connections (2 hose connections per component (angled or normal or 45 degree)), Liquid like our Tec...
  20. astaaa

    Alphacool Eiswolf 2 pump died

    Replacing the entire top would be too much trouble. Unfortunately, we do not offer this top as a spare part. If you still in warranty you can contact us so we can solve this issue. Please use the following email adress: info@alphacool.com
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