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  1. Eddy

    Obtaining warranty in the US

    Please ask info@alphacool.com I was not involved here, sorry.
  2. Eddy

    Schlauchlänge Aurora 420

    1. Die sind sehr fest angezogen. 2. Maulschlüssel kann man verwenden, allerdings kann ich dir grade die passende Größe leider nicht nennen. Aber ich würde an deiner Stelle ein Tuch oder etwas vergleichbares um den Maulschlüssel binden, damit du nicht alles verkratzt. 3. Der Schlauch ist 40cm...
  3. Eddy

    Dual 3090 Workstation.

    You can choose any compression fitting you like with the size 16/10mm. Thats up to you wich you like more.
  4. Eddy

    Eisblock Aurora Plexi GPX-N RTX 3090 Reference - Luft zwischen WLP und Backplate

    Die Rams auf der Rückseite bei einer RTX 3090 werden normalerweise um die 90° warm unter Vollast. Das sind keine Traumtemperaturen aber immernoch klar unter dem maximalen Wert ab dem es kritisch wird. Ich weiß, Wasserkühlungsfreunde erwarten hier wensentlich niedrigere Temperaturen aber GDDRX6...
  5. Eddy

    Eisblock Aurora Plexi GPX-N RTX 3090 Reference - Luft zwischen WLP und Backplate

    Ich kann hier nur für uns selbst sprechen, nicht für Inno3D. Das mal vorab zur Klarstellung. Ich hatte die Berichte im Luxxforum gesehen und direkt mit unserem Support gesprochen ob wir auffällige Rückmeldungen bei diesem Kühler haben was sie verneint haben. Das Problem der manchmal höheren GPU...
  6. Eddy

    Order 30127421

    I had a look at that. On 13.01.2021 you wrote to us to tell us when you can expect delivery. You were then given an estimated delivery date of 19.02.2021. Since no account was ever created, but the order was placed as a guest, you cannot view an account. And what has not been created cannot be...
  7. Eddy

    Status and tracking on order 30132564

    That item should arrive today or tomorrow. I don't know how long it takes the warehouse to unload the containers and then store them so they can be shipped. It can take 2-3 days.
  8. Eddy

    GPU waterblock won't allow coolant to flow

    :oops::oops::oops: Very strange. But my colleague in development thinks that he can probably recognise the error. The round O-ring on the right side of the lower picture seems to be missing the holes between the planes. Is it possible that the water is still inside here? Or can you take a...
  9. Eddy

    Dual 3090 Workstation.

    You're also welcome to run it with a 420mm radiator, but as I said, it won't be silent. The PC 2 in my signature with the 1950X and the 2080TI is only cooled by a 360mm ST30 radiator. With light OC, that's a total of about 450-480W of waste heat that it has to cool down. If I put the CPU and GPU...
  10. Eddy

    Dual 3090 Workstation.

    Hi, 3090 has more than 350W waste of heat, so 700W total. To have it silent, we say 100-120W for 120mm radiator surface. So a 420mm (doesnt matter wich thickness) is nor really enough. It will work, but not silent. So for a silent system, i would recommend 2x 360 ST30 radiators. A XT45 instead...
  11. Eddy

    MSI GeForce RTX3090 VENTUS 3X OC AIO with 360 Rad?

    1-2 month we will release the most versions.
  12. Eddy

    Eiswolf for RTX 3080 FE

    We will offer different Eiswolf 2 versions for different layouts. A Solo version is not on our To-Do because it is very complicatet to mount it and we think the most customers will have problems with that.
  13. Eddy

    Alphacool Eiswolf 240 GPX Pro RTX 2080/2080Ti (2070/2080 Super) - black M02

    That is an old compatiblity list. The configurator is right. But you need to check your PCB number. You can find it on the original package or somewhere on a sticker on your card. And it must be the same number like: V372-003R If you have a different number, the block will not fit.
  14. Eddy

    asus TUF-RX6900XT-O16G-GAMING

    No idae, sorry, we never checked the PCB design of the 6900XT version, because we didnt found any infos.
  15. Eddy

    Water cooling two RTX 3090

    The 6 months are always given for safety reasons because customers like to use the wrong liquids or use coloured liquids of all kinds. Then a complete cleaning is sometimes necessary. With normal clear liquids, however, this is completely exaggerated. Well, you still need all the connections...
  16. Eddy

    Alphacool Eisblock Aurora acetal Rx 6900XT +SAPPHIRE NITRO+6900Xt Fitment Q:

    Right now we offer no bridges for those coolers. But you can use normal fittings to connect them.
  17. Eddy

    Eiszeit Chiller - laute Pumpe und klappernde Geräusche

    Ich hoffe doch nicht das wir Gremlins im Gehäuse haben, das wäre.... überraschend. Der Kollege meinte, wenn die Mutter im Gehäuse herumfliegt, kann es sein, dass du da nicht dran kommen wirst. Das ist innen recht verbaut. Strom trennen und auch mal über acht stehen lassen, damit sich auch alle...
  18. Eddy

    Alphacool Eisblock Aurora acetal Rx 6900XT +SAPPHIRE NITRO+6900Xt Fitment Q:

    We haven`t released that cooler yet ant those pictures are wrong. That is the RX 5700 Acetal block. We will release that cooler in maybe a month.
  19. Eddy

    Eiszeit Chiller - laute Pumpe und klappernde Geräusche

    Stimmt, das habe ich falsch interpretiert, mein Fehler. Ich hab grde nochmal bei den zwei Chillern die wir im Office haben nachgeschaut, da sieht das genauso aus. Allerdings sind es dort nur ~ 0,5mm. Ich hatte meine Aussage bezüglich des Geräusches auch nicht auf die Pumpe sondern generell...
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