Alphacool Laing DDC310 defect

YoXax

New member
On 23.03.2026 I ordered Alphacool Eisstation DDC incl. Alphacool Laing DDC310 from alphacool.com. Today after reboot (after about 13 days of uptime I think), the pump seems completely dead, I cannot detect any movement.

It's connected to a 4-Pin Molex, the 3-Pin cable is not connected. I tried plugging into a completely different molex cable, didn't help. I rebooted about 10 times while debugging the problem. Not sure if there's anything else I could try.
 
I can hear a faint regular tick coming from it, every 2-3 seconds (3x in the attached video).
 

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