gstalamantes
New member
I recently got a Radeon VII, and upon monitoring the temps saw it runs surprisingly hot. I jumped on the GPX Eisenwolf Pro, seeing that it is one of the only AIO solutions for this card.
Upon receiving the AIO and taking about an hour to safely install in an antistatic environment ( tile floor, antistatic cover, and antistatic wristband attached to earth) the card instantly bricked.
No support from Alphacool. In fact, the product was quietly discontinued with no warning of any danger due to faulty design! There is a lot of info about how this model causing damage to cards when googling "issues radeon Vii alphacool aio", but nothing directly from Alphacool.
EDIT: I was upset and overlooked the impressum on the site...
My $700 card is toast due to their negligence, no to mention loss of time and jobs. If XFX will not work with me for a RMA, I may consider legal action against Alphacool. How can they be so irresponsible!?
EDIT: Have contacted Alphacool. Metropolis34, you have been fast to reply, and honestly I really can't ask for more...
UPDATE: While it appeared Alphacool would have been helpful, support is not going to help. No confidence in these products...
Upon receiving the AIO and taking about an hour to safely install in an antistatic environment ( tile floor, antistatic cover, and antistatic wristband attached to earth) the card instantly bricked.
No support from Alphacool. In fact, the product was quietly discontinued with no warning of any danger due to faulty design! There is a lot of info about how this model causing damage to cards when googling "issues radeon Vii alphacool aio", but nothing directly from Alphacool.
EDIT: I was upset and overlooked the impressum on the site...
My $700 card is toast due to their negligence, no to mention loss of time and jobs. If XFX will not work with me for a RMA, I may consider legal action against Alphacool. How can they be so irresponsible!?
EDIT: Have contacted Alphacool. Metropolis34, you have been fast to reply, and honestly I really can't ask for more...
UPDATE: While it appeared Alphacool would have been helpful, support is not going to help. No confidence in these products...
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