Search results

Hi, that's annoying - please write to our support via email & describe your problem (info@alphacool.com). You will then be sent the backplate immediately.

When did you write the email? Have you also checked your SPAM folder? It may well be that your card is affected by Nvidia's package problem (enclosed is Igor's contribution as an explanation if not yet known)...

You can connect the fans to the MB & control them e.g. via PVM. I would run the fans at constant speeds. It's best to try them out until the temperatures meet your expectations.

Gern geschehen!

Hi, danke für die Rückmeldung. Spezielle Kühler für ITX-Gehäuse stehen derzeit nicht auf unserer ToDo-Liste. Der Aufbau der Kühler & somit auch die Gesamtdimensionen richten sich ja nach den Dimensionen der Karte, und wenn die nicht kleiner werden... ;-)

If you want your system silent, I would recommend at least the 360mm version of the Aurora LT.

We are working on a new backplate for our coolers. In a few weeks we will offer it. With the new backplate you will get better temperatures.

Hi, kurze Frage - was heißt denn "mit Zitronensäure übertrieben"? Ich kann mir nur vorstellen, dass noch ausreichend davon im System war, z.B. im Radiator & das durch das Spülen nicht restlos entfernt wurde. Zur Klärung solltest du aber unseren Support per Email anschreiben (info@alphacool.com)...

Hey, thanks for the message. Unfortunately the pictures are missing! ;-)

I would remove the expansion tank. Removing the radiator would also be another option.

gern geschehen!

What is not clear here is whether you have checked the contact pressure or not? Do you have pictures of the imprint on the thermal paste? If this is OK, I can only offer you to write to our support regarding an RMA (info@alphacool.com). We might have to check the AIO here. Reviews and our tests...

Hi @Sman_666 , thanks for the info. Could you please upload a picture of the spot so we can see where the problem is. And also clarify it! Many thanks in advance! ;-)

Keines der 3 genannten Produkte! Die enthaltene Flüssigkeit besteht aus destiliertem Wasser mit einem hohem Glykolanteil. Apex Eco, Tec Protect 2 und Pure Water sind alles klare Flüssigkeiten ohne Zusätze die dem sehr nahe kommen & keine Probleme verursachen sollten.

Meinst du Ersatz deiner Karte? Oder Austausch unserer WaKü?

Hi, the mounting you ordered is the same as the one included with the Eisbaer Pro. There will be new mounts in the near future that will provide better temperatures. When they are available, they will be sent out by our support. All you have to do is send an email to info@alphacool.com. When did...

-> It doesn't really matter. I would put them where the cable management causes the least amount of work. -> That's right, you're right! It is already included in the scope of delivery of the radiator! So it doesn't have to be ordered separately! ;-) -> ... if you have a result, you can upload...

Sounds good! If you like, you can upload some pictures here when you're done ;-)

When it runs dry? Believe me, you can hear it - it gets extremely loud. But let's not assume that. Your setup is ok & if there's enough fluid in the loop, that won't happen either. I'm curious what the RMA will show, you can give feedback when you get the information!

Ah ok, thanks for the explanation! But quick connectors also make every system a bit more restrictive. In terms of the length of the hose, this can be an important aspect. If you could do without it, it would definitely be an advantage. Now it's time to answer your general questions ;-) -> It...