Search results

Hi, then you need to return the wrong product to your reseller get a refund and buy the correct one instead of manupulating or changing the product which leeds to loss of warranty.

Hi, No this does not look normal at all. Where have you bought the product from? Have you informed info@alphacool.com via email?

What do you mean by fixing the cold plate? No this is not possible i am affraid.

Can you PM me your email address so i can check what the situation is please?

You are very welcome, I would recommend to use distilled water like CKC together with some anti corrosion fluid. You can use also antifreeze. No, the quick coupling connections are not universal ( there might be some products on the market which are universial but we dont have something like...

Hi there, Yes i would definietly recommend this. After you dranin the AIO you can fill the system with distilled water and some anti corrosion fluid. Well i really dont know but we do not have such a connection. I never saw something like this before. You can fill the system completely. An...

That should be the problem. The lenght/depth of the tube threads are different than the cape fusion. I can ask tomorrow my colleagues from the devolopment. Lets see what they will say. Can you contact me tomorrow via PM please? Thank you.

I cant imagine that both tube threads are defective. You said both side of the reservoir is the same right? How old are this parts that you like to use with the tubes (top and bottom parts)?

Hi, This is becoming strange now i mean i could understand if one of those tubes are defect but both of them :unsure: May i ask where you are from?

Hi there, First of all please write an email to info@alphacool.com so we can send you replacement pads tp make sure that they are not causing the problem. Thank you.

Distilled water and a little anti corrosion fluid should be fine.

You need to measure it out really. You can ask also Be Quiet for the dimensions or size of the case. Thank you.

Thank you very much for the update and information.

Hi, we are having difficculty wit UPS and DHL regarding the tracking numbers. Please write an email to info@alphacool.com to get the number. Thank you.

Hi, if you have such high temperatures it can have a couple of reasons and one of them is of course the pump. You need to check the flow rate. Have you wrote an email to info@alphacool.com? Have you purchased it directly from us?

You are very welcome.

Hi, no this is too much for this small pump. You need a stronger pump to run the components .

15247 is on stock. VPP 755 (13294) is out of stock. ETA is the 05.03.2021.

For the product 13304 ETA is the 30.06.2021. 17455 is on stock.

What is the article number of the product?