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Dude this sounds like the pump is not working correctly. The radiator is cold because the fan/fans are working right? We can send you also a new pump and some paste if you are able to replace it. The other solution is to send us the unit back. One last question. Have you made photos of the print...

Hi There, sorry to hear that dude. Sure you can send us the product back for an inspection. I need you to write an email first to info@alphacool.com My collagues will let you know with the needed further steps.

I would recommend you wo wait until the end of April. The new Aurora GPU AIO series are coming. This produkt is the new generation of the Eiswolf GPU coolers. Once the products are online you can contact us again :)

The light effects on the reservoir looks cool :)

Slowly but safe this virus thing sucks. We are for alsmost two weeks at home now and short after the speech of the chancellor she went to quarantine too so no one knows what is going on LOL . I hope this ends soon so people can be normal again.

Hi, first of all thank you very much for your interest on our company and products. As far i undrestood you want to build a custom loop together right? If yes please write an email to info@alphacool.com and provide us your address details so we can create an offer for you. Personally i clean my...

Hey dude :) any update on your new modd? It has been almost 20 (not 28 days yet ^^) days now since your last post ^^

No problems buddy you are not persistent no worries :) Hmm we can offer you an option but i can not tell you that we would find 100% a block for the card. Can you please remove the original cooling from the card shoot some photos of the naked PCB/Layout of the graphics card and send it to us...

That is enough also just as i wrote to you above please shoot an email to info@ and include a copy of the invoice. We will see what we can do four you :)

I am sorry buddy but we do not have a block for this graphics card :(

Hey,was the product purchased directly from us? If so i need you to write an email to info@alphacool.com do not forget to include a copy of the invoise please.

Hey, yes as far i know an Eiswolf version is on the way too :)

You are very welcome dude :)

I am sorry dude but we do not have a block which would match this graphics card :(

Hi There, because of the low demand we set the block EOL and it would be not produced anymore. Sorry for that :( What is the PCB number of your graphics card? The number starts with V3X-XXXX

You are welcome dude :)

When have you wrote the email to info@? I can ask my colleague concerning this issue.

Hi, Well the Eisbaer LT solo is out of stock. Estimated arrival time of it is the 30.04.2020. Do you want to wait or shall we cancel the order and refund the ammount back? Optioonal you can write an email to info@alphacool.com for a possible other solution .

Yes indeed this is true. it is more practical and easier to install/use the pump.

Hey, maximum power consumption of the article in AMP is approx.. 500mA.