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No mate sorry we do not sell those fluid premixed with anti corrosion. You need to buy it seperatly and mix it by your self i am affraid.

You are very welcome dude :) and do not forget to send the email asap. I would also advise to use some anti corrosion fluid to avoid future problems.

Hey dude , cant wait to see how this build would look like :) And yes we are having real difficulties with the virus. Our factory was closed for several weeks and we have to catch the production back. This will take surely a litte while and we are sorry for that :(

I assume the owner before you has never cleaned it or changed the fluid. Yes the rubber ring sits only on the left side. This is the old combination of the build that were using in the past.

OMG this looks really messy :oops: The block must be arround 3 years old right? You need the rubber ring too which is placed on the top of the pump. We will send you all the needed parts to make it work and clean again ^^

Do you think you can replace the pump in the unit? If yes i need you to write an email to info@alphacool.com Please do not forget to provide your address so we can send you a pump for the replacement :)

Thank you very much for the videos. Have you purchased the product directly from us? And may i ask where you are from?

You are very welcome dude and i am glad that we could find a block for your graphics card :)

Yes this is the pump/cpu unit which comes as a single unit and it is very easy to replace. Can you please shoot an email with your address to info@alphacool.com? We can ship the unit after we receive your e-mail asap.

Hi there, this is definietly a used/B-product and it is send by mistake i am very sorry for that :( Please send an email to info@alphacool.com so we can replace the product asap. Again we are very sorry for this mistkae.

Okay good to know thank you for the information. We are waiting for the video to solve this issue.

Okay, if you do not get any response within the next days you can contact us directly.

All we can offer on that issue is you send the system back to us and we will repair and send it backto you. But i would recommend to try contacting Aquatuning regarding RMA or replacement.

Hi Adam, sorry for the issue dude. May i ask where you are from? have you purchased the product directly from us?

You can use both but i would recommend to connect the Eiswolf to the fan header. Possibly you need to remount the block and apply the paste using the least ammount of paste possible. The temperatures are to high. Please do not forget the video. Thank you.

Hi, you can do the bios setting for the fans on both pump or fan header but it depends also on the mother board that you have you need to check the manual. Is it possible to shoot a short video or sound data of that noise and send it or upload it here please?

Hi, well this sounds not good dude sorry for that :( We can offer you two solutions. You send it back to scan regarding RMA or replace or even for a credit note. Or if you think you can replace the GPU unit we can send you a GPX Solo Pro for the replacement. Which model is the Eiswolf exactly...

According the PCB number we have 3 blocks which will fit your graphics card. Please check the links below: https://www.alphacool.com/shop/grafikkarten-wasserkuehler/eisblock-gpx/25257/alphacool-eisblock-aurora-acetal-gpx-a-amd-radeon-rx-5700/5700xt-reference...

You are welcome dude :)

We are expecting to have the blocks end of March begining of April on stock.