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This is exaclty the number that we need and it looks like we do not have a block for this graphics card (or better said i can not find under this PCB number anything which matches the card) We need a bare photo of the PCB - Layout without the original cooling on it. After that we can compare...

Gerne

Die Bestellung wurde storniert und der Betrag zurück auf deine Paypal Konto überwiesen.

Sorry, aber eine alternative Kühler bzw.Lösung können wir leider nicht anbieten :(

Wie ist die PCB Nummer der Grafikkarte? Die Nummer startet mit 90YV uns steht entweder auf der Verpackung oder auf der rück/vordere Seite der Karte.

You are welcome :)

The order is paid already. If you want to add anything else you need to write an email to info@alphacool.com and after adding the prodcuts ask for a payment request via PayPal to transfer the balance.

You are very welcome dude ^^

All the new Eiswolf products has got a fil port at the bottom of the radiator. Pelase check the link below which shows how to refill the system:

Hallo, der Kühler ist zwar EOL, aber es sind noch welche unterwegs zu uns. Durch den Corona-Virus ist unsere Produktion in China für mehrere Wochen unterbrochen worden und dadurch kommt es zu Lieferengpässen. Voraussichtliche Liefertermin für die Bestellung ist der 31.03.2020.

This block is EOL and we do not produce it anymore. You where lucky and could manage to reserve one of the last blocks. As i wrote above the only article which is out of stock is the liquid.

Have you installed the block as my colleague has described you above? Please do follow the steps and let us know if it worked out or not.

Hi there, well first of all i am sorry for the trouble that you had to go trough. Have you checked the PCB number of your graphics card with the PCB number of the block? To me it looks like you have purchased a block which is not made for the card. Is it possible to upload some pictures so we...

May i ask where you are from? The only option which is left is that you send the block to us and we will proof what the problem is really.

Yes i saw :)

the article 18188 is out of stock. Estimated delivery date is the 03.03.2020. Once the article is on stock again we will ship your order asap.

Hi, do you have an order or a customer number for us? Sorry my bad just saw the order number :)

Hi there, please write an email to info@alphacool.com . My colleagues will cancel the item and refund you the ammount back.

Hi, what is the PCB number of your graphics card? You can find the number on the original packaging or on the front/back side fo the card.

Well if you have placed the radiators you need a CPU cooler or do you want to use the LT block? What about the graphics card? Do you want to have a block for it too?