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Hi, the block that you have ordered is out of stock. ETA (to us) is the 17.07.2020 .

Well we had in the past a couple of RMA because of this issue. That is why we have decided to give this information to the customers :)

Hi, if you run the Chiller below 20° condensation can form and damage the unit inside. That is why we warn our customers.

Hi, i have changed the order and send you a new confirmation. The block and the back plate are out of stock. ETA is the 16.07.2020.

4 Pin Molex to the PSU The small 3 Pin is for the RPM/Tacho signal The small 4 Pin is for the PVM function. You need to check out the manual of your mother board. All the information that you need how to connect the pump is written there really.

You are very welcome :)

I dont think that the system will effect the temperature of the CPU too much. The GPU in your system is an heat source too which will disappear after instaling the cooling system. To be honest it is not easy to answer the question as it depends on many issues. You need to check it out by your...

Sorry my bad yes i meant July. If we do not have stock other resellers will not have the product for sale. Aquatuning is our head company and basically we use the same stock. I would advise to continiue with them as you are on the waiting list and if you cancel the order you will be out of it...

Hi, ETA for this block (to us) is the 14th of June. We will start to ship the orders by the 15th or 16th.

Hi, i dont think so. You need to check and find it out by your self. This block comes without a back plate you need to order it seperatly. https://www.alphacool.com/shop/grafikkarten-wasserkuehler/backplates/25914/alphacool-eisblock-aurora-backplate-gpx-a-radeon-rx-5700-xt-thicc-ii/iii

Hi There, before we start the discussion have you compared the PCB number of your graphics card with the one from the AIO? The number starts with ZT-TXXXXXX-XXX Are you going to cool the CPU and the graphics card by using only a 240 mm radiator??

You are welcome.

You are very welcome :)

I really do not get your point :unsure: But if you having problems yes it is right just shoot an email to solve this issue asap ^^

Thank you for the email. We have already contacted DHL fo an invastigation. This can take up to 8 weeks or longer. Once DHL is done they will let us know and we will refund you the ammount back. You can contact us whenever you want to get the newest update about the situation. Thank you.

Hi there, the package is on the way to you. It has left germany 1th of June. You also have to know that delivery time at the moment is longer than usual. We need to wait until we get the tracking number for your countrys postal service. I know it is bit difficult but this is DHL really. If you...

Hi, no i am sorry we do not have a block for this graphics card and we will not produce one for it. Sorry for not been able to help really.

Hi, 1-) Yes this unit will fit the graphics cars. 2-) You dont need to fill the system it is already pre-filled and ready to install. 3-) Nothing. Every thing you need is included. 4-) Yes we do ship to Singapore.

The order has been cancelled.

Hi, You have chosen the prepayment method and yes it has to be transfered from you bank. Do you want me to change it for example to PayPal?