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Moinsen, leider bieten wir für die Core AGB Serie keine Ersatzröhren an.

@Mac_D I have checked the mails and we received your mail and you got already an answer from our support team. Please check your mails and make sure, that you are receiving mails vom our domain @alphacool.com

@Max_D that you never got an answer, I can´t believe. Did you check your spam and junk filter of your mail provider? If you are using an APP like outlook, check the website directly. If your mail provider places our answer in the Spam and junk filter they won´t be taken from an external app...

Hi, as shown in the compatibility list is the water block only compatible with the sockets AM4/5 and Intel LGA 1700.

@K-Menki hast du geprüft ob die PUmpe der AIO funktioniert? Dies kann einfach im BIOS ausgelesen werden. DIe Pumpe gibt ein normales Tachosignal aus, wie ein Lüfter. Wenn die Pumpe bei 12V eine RPM von 2600 +/-10% ausgibt, ist die Eisbaer vollkommen in Ordnung und du musst diese nur warten...

Hi, you will need following dimension for the o-Rings. Unfortunately we don´t offer them as spare parts. Therefore, you have to check if you can purchase them from a special vendor. 151,5mmx2mm NBR70 49mmx1mm NBR70 2x 14mmx1,5mm NBR70

Hi, that the manual is very difficult and confusing is something I complained about a lot. Maybe following drawing will help, which shows a pssoible setup if you are using more than 3 components. The arrows also shows the water flow. THe 4 ports in the bottom are all outs and only one of them...

HI, this water block is EOL and we don´t produce it anymore. If you can find one by one of our reseller I can´t say.

HI, the tubes doesn´t influence the water flow or cooling capacity. The only thing, which influence the water flow is the pump.

HI, I am sorry but we don´t have compatible water block for this GPU in our assortment.

HI, you have to remove all screws from the acrylic cover to remove it and clean the copper below.

so far I can´t find any problem with your shopping cart. I would only recommend following terminal for the GPU especially if you want to build a loop with more than one GPU. https://shop.alphacool.com/shop/gpu-wasserkuehlung/zubehoer/12987-alphacool-eisblock-aurora-terminal-flat-straight-acetal...

Hi, we from the support don´t know why the delivery is delayed. It can have a lot of issues like customs, train/ship is delayed and much more. All delivery dates are estimated on our website and will be updated regulary when our purchasing get an update regarding a delivery. If you want to...

Hi, The pump of the EIsbaer extreme would be sufficient enough but the radiator size can be to less. For an 14900K I would recommend at least an ST30 360mm radiator and our Core 1 CPU cooler.

HI, which model do you have exactly? I will need the full name or article number to check with the develepment how many screws in which size you will need.

HI, when both sides of the tube are fitting the bottom, it seems like the top is defective. I would kindly ask you to contact our support team to start an RMA with them ( info@alphacool.com)

Moinsen, wenn die aRGB nicht leuchten, obwohl korrekt angeschlossen, scheint hier ein Defekt an dem LED Streifen vorzuliegen. Schreibe da mal am besten unseren Support direkt an ( info@alphacool.com) um eine entsprechende RMA einzuleiten.

All reservoirs with an diameter of 60mm are using the same thread and the tube should fit. Can you please send us a photo or Video where we can check it.

Hi, I have already told you, how to start an RMA in my post before.

Hi, I am sorry that you received again a faulty product. Please contact our RMA department to start an RMA again with them. You can contact them under info@alphacool.com or you can also start directly a return under following link. https://www.alphacool.com/en/return-service